PLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR SITES AND OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS THE RESPONSIBILITY OF YOU, THE USER, CUSTOMER, OR PROSPECTIVE CUSTOMER TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS SITE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS OR USE OUR SITES OR OUR SERVICES. THIS TERMS OF SERVICE AGREEMENT IS EFFECTIVE AS OF 09/18/2019.
ACCEPTANCE OF TERMS
The following Terms of Service Agreement (the “TOS”) is a legally binding agreement that shall govern the relationship with our users and others which may interact or interface with Petcademy, in association with the use of the Petcademy website (the “Site”) and its Services, which shall be defined below.
DESCRIPTION OF SERVICES OFFERED
Petcademy is a digital support platform for pet parents that delivers pet training plans, behavior guidance, and care resources. Our Services are primarily delivered via SMS/text messaging, email, and web/mobile resources. Through these Services, Petcademy provides pet parents with timely answers to questions, guidance on behavior and training, access to educational resources, and other forms of support designed to strengthen the bond between people and their pets.
Any and all visitors to our site, despite whether they are registered or not, shall be deemed as “users.” Once an individual registers for our Services, through the process of creating an account, the user shall then be considered a “member.”
PRIVACY & DATA USE
Your use of the Services is also governed by our Privacy Policy , which explains how we collect, use, and protect your personal information. By using Petcademy, you agree to the terms of the Privacy Policy.
REGISTRATION
To register and become a “member” of the Site, you must be at least 18 years of age to enter into and form a legally binding contract. When you register, Petcademy may collect information such as your name, e-mail address, birth date, mailing address, and other relevant information. You can edit your account information at any time by emailing support@petcademy.org .
MEMBER ACCOUNT, USERNAME, PASSWORD AND SECURITY
When you set up an account, you are the sole authorized user of your account. You are responsible for maintaining the secrecy of your password and for all activities that transpire under your account. Notify Petcademy immediately if you notice any unauthorized access or use of your account.
CONTENT
As a user or member, you acknowledge and agree that you are solely responsible for any and all content posted, uploaded, emailed, transmitted or otherwise made available by way of Petcademy Services. Petcademy reserves the right to pre-screen, refuse and/or delete content that violates the TOS.
When you upload content, you grant Petcademy a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, copy, modify, distribute, and display such content in connection with the Services.
COMMUNICATION
By using Petcademy, you consent to receive communications from us, which may include SMS/text messages, emails, in-app notifications, or other electronic messages. These communications may relate to your account, your pet’s care, training and behavior guidance, reminders, or other information we believe is relevant to your use of the Services. Standard messaging and data rates from your carrier may apply.
You may opt out of marketing communications at any time by emailing support@petcademy.org, clicking “unsubscribe” in an email, or replying to a text message with “STOP,” “QUIT,” “UNSUBSCRIBE,” “OPT-OUT,” or “CANCEL.” Please note that even if you opt out of marketing messages, we may still send you non-marketing messages necessary for providing the Services (such as updates about your account or pet support you have requested).
TRAINING AND BEHAVIORAL GUIDANCE DISCLAIMER
Petcademy provides educational resources and guidance for pet parents. Our Services are not a substitute for professional veterinary care or emergency services. If you have concerns about your pet’s health, safety, or well-being, you should immediately contact a licensed veterinarian or emergency animal service. Petcademy does not guarantee that following the advice or resources provided will resolve any behavioral or training issues. By using our Services, you acknowledge and agree that you are solely responsible for the decisions you make regarding your pet’s care and behavior.
REFUNDS
Petcademy offers a 7-day refund policy for new purchases. If you are unsatisfied with your purchase, you may request a refund within 7 days of the original transaction date by contacting support@petcademy.org. Refunds will be issued to the original payment method.
After the 7-day period has passed, all sales are final and non-refundable.
USER CONDUCT
You agree not to misuse the Services, including by sending abusive, harassing, unlawful, or harmful messages through SMS, email, or other communication channels provided by Petcademy. Petcademy reserves the right to suspend or terminate accounts that engage in prohibited conduct.
COMMERCIAL REUSE OF SERVICES
You agree not to replicate, duplicate, copy, trade, sell, resell or exploit for any commercial reason any part of Petcademy’s Services.
USE AND STORAGE GENERAL PRACTICES
You acknowledge that Petcademy may set limits on the use of Services, including communication storage, message retention, or account activity.
MODIFICATIONS
Petcademy reserves the right to modify or discontinue Services at any time, with or without notice.
TERMINATION
You may cancel your account by contacting support@petcademy.org. Petcademy may suspend or terminate your account at its discretion.
ADVERTISERS
Any dealings with advertisers through the Services are solely between you and the advertiser. Petcademy is not responsible for such dealings.
LINKS
Petcademy is not responsible for the content, availability, or practices of third-party sites linked through our Services.
PROPRIETARY RIGHTS
You acknowledge that Petcademy’s Services, content, and software are protected by intellectual property laws.
WARRANTY DISCLAIMERS
The Services are provided “AS IS” and “AS AVAILABLE.” Petcademy disclaims all warranties of any kind, including implied warranties of merchantability and fitness for a particular purpose.
LIMITATION OF LIABILITY
Petcademy shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Services.
RELEASE
You release Petcademy and its affiliates from claims arising out of disputes with other users.
GENERAL INFORMATION
ENTIRE AGREEMENT:
This TOS constitutes the entire agreement between you and Petcademy and shall govern the use of our Services, superseding any prior version of this TOS between you and us with respect to Petcademy Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other Petcademy Services, affiliate Services, third-party content or third-party software.
CHOICE OF LAW AND FORUM
It is at the mutual agreement of both you and Petcademy with regard to the TOS that the relationship between the parties shall be governed by the laws of the state of New York without regard to its conflict of law provisions and that any and all claims, causes of action and/or disputes, arising out of or relating to the TOS, or the relationship between you and Petcademy, shall be filed within the courts having jurisdiction within the County of District Of New York, New York or the U.S. District Court located in said state. You and Petcademy agree to submit to the jurisdiction of the courts as previously mentioned, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
WAIVER AND SEVERABILITY OF TERMS
At any time, should Petcademy fail to exercise or enforce any right or provision of the TOS, such failure shall not constitute a waiver of such right or provision. If any provision of this TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.
STATUTE OF LIMITATIONS
You acknowledge, understand and agree that regardless of any statute or law to the contrary, any claim or action arising out of or related to the use of our Services or the TOS must be filed within 3 Years year(s) after said claim or cause of action arose or shall be forever barre.
CONTACT INFORMATION
If you have any questions about these Terms, please contact us at support@petcademy.org.